Attend any class for which you have reserved a spot, or cancel your
spot in a timely manner if you know you can’t make it.
If you cancel a class after the cancellation deadline (15 minute for all
classes except for 6:30am - this is a 6 hour window), you may still
unregister to open up a spot for someone else, but this will still be
counted against your membership usage limits and you will not receive
a credit refund.
We understand things come up and sometimes this is unavoidable butunfortunately our booking system does not allow us access to amendcredits. You will be able to register for another class in this time period,but this will debit another credit from your monthly allowance.
Use our mobile app to cancel your class booking.
No-shows prevent other members from taking advantage of availablespots.
CrossFit PMI recognises that life happens, and there will be times
when, despite best efforts, you may arrive at the gym after your
reserved class has started. If you arrive late, it is up to the coach’s
discretion whether you can safely join the class or if it is best to wait for
a later session.
If a pattern of regular lateness develops, it is at the business owner’s discretion to take action, such as implementing a one-week reservation penalty.
Members on the waitlist will automatically be added to the class when a
spot becomes available. You can set your own minimum notice period
for this.
• You will receive a notification/email informing you of this.
• If you are registered for one class and also on the waitlist for another, you will not be automatically added to the waitlisted class if a spot opens up.
We only allow class drop-ins for non-members. You must have prior
CrossFit experience before booking and attending a class.
The Open Gym area is not available to anyone who does not have an
active membership with us.
Everyone has the right to access the services of Method Training
without disturbance.
Our commitment is to deliver excellent service in a space that is
welcoming and safe. We ask all customers and visitors for their cooperation in maintaining this environment.
We recognise the importance of balancing the lawful expression of views and opinions with preventing unacceptable behaviour that affects our customers and visitors.
Examples of unacceptable behaviour include:
• Using threatening or intimidating language or behaviour toward employees, members, or visitors
• Harassing or bullying employees, members, or visitors
• Disorderly conduct, including but not limited to causing disturbances, shouting, creating a nuisance, or otherwise hindering the day-to-day business of Method Training
• Failing to follow instructions from Method Training staff
• Arguing with staff
CrossFit PMI reserves the right to remove any person from its property and take necessary action to prevent entry to its buildings or premises.
We aim to maintain a reputation for providing a welcoming community for all who visit us.
All attendees are required to wear suitable clothing and footwear while
exercising. Denim, bare feet, flip-flops, and boots are examples of
unsuitable attire. Any member not wearing appropriate clothing may be
asked to leave the gym at the discretion of the management team.
Our promise to you
• To provide a safe, judgement-free, and respectful environment for everyone, regardless of age, race, religion, or sexual orientation
• To keep our facilities and equipment clean, organised, and up to date
• To ensure our coaches deliver high-quality coaching and service in every class
• To continually learn, teach, and improve your overall experience to help you reach your goals
• To foster a strong, supportive community
• To maintain open and ongoing communication regarding events, news, and policy updates
• To recognise that we are all human and respond with understanding, reasonableness, and empathy
Your promise to us
• To show respect to members and coaches and avoid conflict
• To help keep facilities clean by wiping chalk residue from the floor and returning equipment after use
• To arrive at class with a positive attitude and a willingness to be coached
• To embrace being part of a community-based gym and support others
• To respond promptly to events you plan to attend and cancel reservations appropriately
• To be open and honest with feedback regarding events, promotions, and policies
Children & Safety
• Any children under the age of 12 in your care must be kept in view at all times. They must remain seated quietly upstairs on the mezzanine (middle floor next to the changing cubicles) and not disturb the class taking place, within reason.
Reasonable behaviour includes:
• Asking a parent for help
• Bathroom breaks
• Playing with toys (which must be cleaned up afterwards)
Unreasonable behaviour includes:
• Playing with the InBody machine
• Wandering up to the second floor and using equipment
• Repeatedly interrupting or crying during class
We understand children are children; however, parents must ensure safe and appropriate behaviour. This is for everyone’s safety. Pets and children are not permitted on the gym floor at any time.
We implement these policies to ensure the best possible training environment. If the owner feels a member is not adhering to these expectations, membership may be reviewed or revoked.
Likewise, if you feel CrossFit PMI is not upholding its promises, please let us know. We are committed to continuous improvement.
Memberships are billed monthly and renew automatically. Billing begins
on the membership start date and is processed on the same date each
month thereafter. Some classes or events may be excluded from
memberships.
Memberships are non-refundable and non-transferable.
Memberships allow booking into a limited number of classes per month. Class credits refresh monthly in line with the billing date. No shows and late cancellations will not be reimbursed, and unused credits cannot be carried over. Memberships do not guarantee class availability; bookings are first come, first served.
Membership Cancellations
Members may cancel at any time with 28 days’ written notice via our cancellation form. This policy ensures a minimum level of commitment and allows our coaches to invest fully in members who are dedicated to improving their health and fitness.
For new members - Foundation period
1. Membership Duration & Commitment
A minimum commitment of 3 months applies. After this period, memberships continue on a rolling monthly basis unless cancelled with notice.
2. Payment Terms
Failed payments may result in access being temporarily suspended until the balance is settled.
3. Membership Hold Policy
Memberships may be held for a minimum of 1 month and a maximum of 3 months, subject to a €20 per month deposit, which will be deducted from the next month’s membership fee after the hold period. Holds are only available after the initial 3-month period, except in cases outlined below.
4. Early Cancellation Exceptions
Early cancellation within the initial 90 days may be permitted with documentation for:
• Pregnancy: cancellation or freeze allowed
• Medical issues: conditions preventing training for more than 4 weeks(doctors note required)
• Relocation: moving more than 30 miles away. (Proof of new address required)
5. Cancellation Policy (Post-3 months)
After the initial 3-month period, memberships may be cancelled with 28days’ written notice.
Billing date changes can be requested by emailinginfo@crossfitpmi.com. Billing dates may not be adjusted by more than one week and no more than once every six months.
Membership price Increases
Membership fees will increase at the gym’s discretion due to rising operational costs and the devaluation of money over time. A minimum of one month’s notice will be provided. No exceptions will be made.
Event Ticket Purchases
Event tickets are non-refundable. If a member drops out, the ticket maybe transferred to another person.
